When it comes to keeping your home in good working order, the plumbing is an area where satisfactory performance and the absence of any problems are non-negotiable. You want to know that water will run where it's supposed to and that, in a pinch, none of it will leak out and cause damage. Before you hire a plumber, you should ask yourself some questions that will help you home in on the right professional for your specific job.
These questions pertain to the plumber's experience and credentials, among other things, and with good reason. A successful plumbing job is the result of the intersection of a number of essential elements: the right tools, the right parts, the right conditions, and most importantly, the right knowledge and ability on the part of the plumber.
Understanding the level of experience and expertise a plumber has is one of the main things to be concerned about when hiring one. It is best to ask the plumber direct questions about their past work, the certifications they hold, and any special skills that set them apart. When the plumber talks about these things, you can get a good sense of what kind of plumbing puzzle they might be able to solve for you. Of course, the plumber may not have the time to do this extensive amount of "talking up" for themselves. But if they offer it and you seem interested, then as a rule of thumb, it is best to pay attention and listen. You will likely learn something that will help you decide whether or not to hire them.
Apart from technical skills, assessing the plumbing service's customer relations is just as vital. A good plumber communicates well, and when you discuss your project with them, it should be apparent that they understand its scope. If they offer some manner of guarantee or warranty, that's also a good sign. Asking the plumber about how they respond to service requests and their general availability for future maintenance can give you a sense of the plumbing contractor's customer service ethos. And then there are the reviews. Any plumbing service worth its salt will have some positive testimonials from past customers. Trust your instincts here. When you think about it, the plumber you choose is likely to have unfettered access to your home; you need to feel comfortable with them.